Refund Policy

Last updated: 8 November 2026

1. Free trial

New customers can try uleso free of charge for 7 days. No payment details are required and nothing is charged during the trial, so no refund is needed.

2. 14-day money-back guarantee

Within 14 days of your first paid payment you can request a full refund without giving a reason. This also applies to plans with a 12-month term; if such a plan is refunded within 14 days, no early termination difference is charged.

3. Later monthly payments

You can cancel your subscription at any time. You keep access until the end of the paid month and are not charged again. Months that have already started are not refunded pro rata. The rule for ending a 12-month plan early is set out in the Terms of Service.

4. If the service fails

If you could not use uleso for a longer period because of a problem on our side, please contact us. We will review the case and refund the fee for that period in part or in full.

5. How to request a refund

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles payments and refunds. To request a refund, use the link in your payment receipt email, contact Paddle at paddle.net, or email [email protected]. Approved refunds are returned to the card or account used for payment and usually appear within 5–10 business days, depending on your bank.

6. Contact

[email protected] · +90 533 251 32 19